Privacy Policy

Last updated: 19.11.25

This Privacy Policy explains how YOLK Sp. z o.o., ul. Józefa Sarego 5/4, 31-047 Kraków, NIP 6762575400 (“Yolk”, “we”, “us”), processes your personal data when you sign up for our newsletter, book a tour, or use our website.
You can contact us at admin@yolkfolk.pl.

1. What Personal Data We Process

We process the following categories of personal data:

  • Identification data: name, surname
  • Contact details: email address
  • Usage data (website): pages visited, interactions, cookie identifiers (if you consent)

2. Purpose and Legal Basis

We process your personal data for the following purposes:

  1. Sending newsletters and marketing information
    Legal basis: your consent (Art. 6(1)(a) GDPR)
  2. Handling tour bookings or contact form requests
    Legal basis: your consent, and/or taking steps at your request (Art. 6(1)(a) and (b) GDPR)
  3. Improving and analysing website performance (e.g., Google Analytics, YouTube, cookies)
    Legal basis: your consent for analytical/marketing cookies (Art. 6(1)(a))
    Strictly necessary cookies are processed based on legitimate interest (Art. 6(1)(f)).

3. Is Providing Data Mandatory?

Providing personal data is voluntary, but without it we cannot:

  • send you newsletters,
  • contact you with marketing information, or
  • process your tour request.

4. How Long We Keep Your Data

Your personal data is stored:

  • For newsletters and marketing — until you withdraw your consent.
  • For form submissions or tour bookings — until the request is resolved, or for a maximum of 12 months.
  • For cookies/analytics — according to cookie lifespan (see Cookie Policy).

You may withdraw your consent at any time, for example by clicking unsubscribe in any email we send.

5. Who We Share Your Data With

We may share your personal data with trusted service providers that support our operations, such as:

  • IT and hosting providers,
  • email and newsletter platforms (e.g., HubSpot),
  • website analytics tools,
  • accounting or legal service providers.

All service providers process personal data only on our instructions. They cannot use your data for their own marketing.

Because tools like HubSpot or Google may store data outside the EU, your data may be transferred internationally using Standard Contractual Clauses (SCCs).

6. How We Protect Your Data

We apply appropriate technical and organisational measures, including:

  • encryption (SSL/TLS),
  • secure access controls and passwords,
  • restricted access to data,
  • protection of our physical premises.

While we take care to protect your data, no internet transmission can be guaranteed 100% secure.

7. Your Rights

Under GDPR, you have the right to:

  • access your personal data,
  • rectify inaccurate or incomplete data,
  • erase your data (“right to be forgotten”),
  • restrict processing,
  • object to processing,
  • withdraw consent at any time,
  • receive a copy of your data (data portability),
  • lodge a complaint with the supervisory authority
    (Prezes Urzędu Ochrony Danych Osobowych, Poland).

To exercise any right, contact admin@yolkfolk.pl.

Cookie Policy

Our website uses cookies to improve performance, personalise content, and analyse traffic.

Types of cookies we use

  • Necessary cookies — required for basic website functions.
  • Analytics cookies — used by Google Analytics to understand how visitors use the site (only if you consent).
  • Embedded content cookies — set by services like YouTube when videos are displayed.

You can manage cookie preferences directly in your browser or through the cookie settings banner on our site.

For more about cookies, visit aboutcookies.org.

Third-Party Tools

HubSpot

If you sign up for a newsletter or book a tour, your data is stored in HubSpot.
You may request deletion at any time by contacting admin@yolkfolk.pl or using the unsubscribe link.
HubSpot’s privacy policy applies.

YouTube

Our website may include YouTube videos, operated by Google.
When you view a page containing an embedded video, YouTube may receive information about your visit.
If you are logged into your Google account, YouTube may link this activity to your profile.
Learn more in Google’s Privacy Policy.

Google Web Fonts

We use Google Web Fonts to display certain fonts.
Your browser may connect to Google servers to load them, which makes your IP address visible to Google.
If your browser does not support web fonts, a standard system font will be used.

Website Content and Copyright

All content on yolkfolk.pl (including text, images, designs, graphics, and layouts) is owned by YOLK Sp. z o.o. and protected by intellectual property laws.
You may not reproduce, distribute, modify, or use our content without written permission.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at admin@yolkfolk.pl.